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Support/Service

Our service/support team ensure always that the equipment you have purchased is in good condition. You can contact our service/support via info@nordano.com or call +45 70 20 86 87, where we are always available.

Online Support for IT systems, not for franking machines.

It is only possible to use our Online Support, if agreed by telephone with us.

Price is 200.00 DKK excl. tax per. quarter of an hour (15 min.)

By clicking the link below gives you us full access to your IT system so that we have full control over the IT system and can help you with your problems. You can always keep up with us on your own screen, so you can see what we are doing, and you may at any time terminate the connection by closing the dialog box. If the connection is interrupted for any reason, in the middle of a task, are we not responsible for consequential damages.

When you click Enter, you agree to the above and also our general conditions.

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    Vores websider virker også på alle mobile enheder, så besøg og køb hos os, når bare du har en internet forbindelse./Our websites works on all mobile devices

    Er du eksisterende kredit kunde hos os (kræver godkendelse) kan du handle i vores webshop til dine normale betingelser, og du vælger dette under betaling når du
    har bestilt/købt det du har brug for.

    Der tages forbehold for trykfejl, udsolgte varer samt pris- og specifikationsændringer m.v. Generelt foretager vi prisregulering årligt i forhold til den normale prisindeks
    regulering./There responsible for misprints, out of stock items and price and specification changes, etc. Generally we carry out regulated prices annually compared to
    the normal price index adjustment.

    Alle priser er ekskl. moms og i DKK./All prices are excl. tax and in DKK

    For at handle uden moms/vat skal du oplyse et gyldigt moms/vat nummer, og efterfølgende tjekker vi dette i systemerne. Du vil herefter modtage et nyt totalbeløb/betaling
    uden moms/vat. Hvis du er oprettet som kunde kan du fremover handle uden moms/vat automatisk. Men ved enhver handel vil der blive tjekket for gyldighed.
    Momsfritagelse kan kun finde sted i forhold til de danske regler på området – dvs. hovedsagligt for udenlandske kunder med gyldigt moms / VAT nummer.
    Venligst kontakt os hvis du har spørgsmål.

    To act without tax / vat you must provide a valid VAT / vat number, and then we check that in the systems. You will then receive a new total amount / payment
    without tax / vat. If you are a registered customer you can continue shopping without tax / vat automatically in the future. However any trade will be checked for validity.
    The exemption can only be made in relation to the tax / VAT administration's rules in Denmark - ie. mainly for foreign customers with valid VAT number.
    Please contact us if you have questions.

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